What do property inspections in Cornwall include?
Each inspection visit to your Cornwall property is conducted to a consistent, documented protocol. We assess every aspect of the property's condition and security, producing a written report with photographs that is sent to you directly after every visit.
Our inspection protocol covers:
- External security — doors, windows, gates and boundary integrity
- Signs of forced entry or attempted access
- Structural condition — roof, guttering, external walls and drainage
- Evidence of damp, water ingress or leaks
- Utility systems — heating, water supply and electrical visible checks
- Storm and weather impacts following adverse conditions
- Garden and grounds condition
- Post and deliveries — collection and secure storage
How frequently will my Cornwall property be inspected?
Inspection frequency depends on your membership tier. Silver members receive monthly inspections. Gold members receive bi-weekly inspections. Platinum members receive weekly inspections.
Additional inspections can be arranged following severe weather events, alarm activations or whenever you have a specific concern about your property. Storm checks are included in all membership tiers at no additional charge.
Vacant property checks and your insurance
Many home insurance policies contain specific conditions relating to vacant properties — including minimum inspection frequencies and the requirement to drain water systems during winter. Failure to comply with these conditions can affect your ability to make a claim.
The Cornwall Office provides the documented inspection evidence that insurers require. Our written reports and inspection logs demonstrate that your property has been properly maintained and monitored throughout any period of vacancy.
We strongly recommend reviewing your policy conditions and discussing them with us during your consultation so we can ensure your inspection frequency meets your insurer's requirements.
What happens if a problem is identified during an inspection?
If our inspection reveals a defect, maintenance requirement or security concern, we contact you immediately with our findings and a recommended course of action. For minor issues, we can arrange contractor attendance and resolve matters within your membership. For larger concerns, we prepare a brief summary with options for your consideration.
We never instruct work above an agreed threshold without your explicit authorisation. You remain in control of every decision.
Property monitoring between inspections
Between scheduled visits, we remain available to attend your property in response to alarm activations, severe weather or any urgent concern you may have. Platinum members receive emergency attendance as part of their membership. All members have access to rapid response.